Last updated: 12 Sep 2024
Last updated: 9th September 2024
All references to "Kelly Sports clinics" in the following Terms and Conditions
encompass all Kelly Sports programs and activities.
1. PAYMENT & REGISTRATION:
1.1 Kelly Sports Clinics: Enrolment in a Kelly Sports Clinic constitutes a commitment for the entire term. Full payment is required by the invoice due date, regardless of attendance. Parents/guardians and students are responsible for ensuring lesson attendance.
1.2 Kelly Sports Programs: Enrolment in a Kelly Sports Program secures your selected days/times. Payment is mandatory by the invoice due date unless a minimum of 24-hour notice is given for a student's absence. Parents/guardians and students are responsible for ensuring lesson attendance.
1.3 Program Duration: The duration of Kelly Sports Programs may vary based on location and type.
1.4 Late Payment: Failure to pay by the due date is considered a breach of this agreement. Kelly Sports reserves the right to withdraw students from programs for late payment.
1.5 Late Pick-Ups: A late pick-up fee of $15 per 15 minutes (or part thereof) may be charged at the discretion of the Program Manager.
1.6 Indemnity: Parents/guardians agree to indemnify Kelly Sports against all recovery costs associated with outstanding payments.
1.7 Discontinued Sessions: Kelly Sports reserves the right to discontinue a student's participation for reasons including but not limited to inappropriate behaviour and non-payment of fees.
1.8 Price Changes: Program costs are subject to termly review. Any changes will be communicated at least one month in advance, where possible.
1.9 Acceptance of Policies: Enrolling in a program implies agreement with the Kelly Sports Programme Policies and Procedures Manual, available upon request.
2. REFUNDS:
2.1 Missed Sessions: No refunds for missed sessions or early withdrawal.
2.2 Cancelled Sessions: Fees for sessions cancelled by Kelly Sports and not rescheduled will be credited to the next term. Refunds can be provided for cancelled sessions by Kelly Sports if re-enrolment does not occur.
2.3 Notice of Absence: No refunds will be given if you are absent for a session. Extraordinary circumstances such as long term illness or injury can be discussed directly with your local Kelly Sports manager in regards to Credit Notes &/or potential Refunds.
3. CHILD CODE OF CONDUCT:
3.1 Expectations: Children are expected to demonstrate respect, fairness, and courtesy towards coaches, staff, and fellow participants. Inappropriate behaviour may result in removal from the program.
3.2 Responsibility: Children are expected to follow the rules and instructions provided by the coaches and staff for their safety and the safety of others.
4. OBSERVATION OF SESSIONS:
4.1 Watching Sessions: Parents/guardians are welcome to observe their child’s sessions. However, they must do so without causing disruption to the program.
4.2 No Photography/Video Recording: To protect the privacy of all children, photography or video recording during sessions is strictly prohibited unless expressly permitted by Kelly Sports management.
5. STUDENT HEALTH AND SAFETY:
5.1 Medical Information: In the interest of the child’s well-being, while in the care of Kelly Sports, the program coordinator must be informed of any medical or other conditions affecting the child. This information should be included in your ‘Child’s Details’ in your online account, and updated if conditions develop or change.
5.2 Asthma and Anaphylactic Health Conditions: If your child has asthma and/or anaphylactic health conditions, you must provide the Kelly Sports manager with their Action Plan and Medication at the start of every session. Failure to do so means the child cannot partake in the session. Kelly Sports cannot be held accountable for incidents occurring without their Action Plan and medication.
5.3 Emergency Equipment: Kelly Sports coaches do not carry spare Epipens and/or Asthma Emergency packs.
5.4 Notification Requirement: Parents must inform Kelly Sports if their child has asthma or anaphylaxis upon enrolment. An action plan is required before participation in any program, and must be updated annually or upon any change. Not all Kelly Sports coaches are anaphylaxis and asthma trained. Kelly Sports will endeavour to ensure the correctly trained coach is in charge of the program.
5.5 Student Care: Kelly Sports is not responsible for students outside of the agreed program time or for students making their way to and from a program venue.
5.6 Health and Safety Emergencies: In an emergency where a child needs medical attention, staff will make every effort to contact caregivers/emergency contacts. If contact is unsuccessful, you authorise the necessary treatment for your child, as advised by a qualified medical practitioner.
5.7 Ambulance Costs: In the event of an incident requiring an ambulance, Kelly Sports is not responsible for the costs. Parents/guardians agree to indemnify Kelly Sports for all costs of obtaining appropriate treatment for their child.
6. CHILD SAFETY:
6.1 Child Safe Policy: Kelly Sports is a Child Safe organisation. Our Child Safe Policy, available on the website, outlines our commitment to the safety and well-being of all children in our programs.
6.2 Reporting Concerns: Any concerns about child safety should be immediately reported to the Program Manager or Kelly Sports Head Office.
6.3 Child Safe Environment: We strive to create an inclusive, respectful environment for all children, regardless of their background.
7. PRIVACY AND COPYRIGHT:
7.1 Use of Images: Kelly Sports may use session photos/videos for promotional/training purposes unless otherwise stated at enrolment.
7.2 Personal Information: Handled according to the Kelly Sports AUS Privacy Policy, detailed in Section 8.
7.3 Copyright: Reproduction of program materials without written permission from Kelly Sports Head Office is prohibited.
8. PRIVACY POLICY:
For the detailed Privacy Policy, please visit: https://kellysports.com.au/privacy-policy. This policy outlines the collection and use of personal information on www.kellysports.com.au. By using the site, you consent to these terms. Please review this policy regularly for updates.
9. RESPONSIBILITY FOR NON-PARTICIPANT SIBLINGS:
9.1 Supervision of Siblings: Kelly Sports is not responsible for supervising siblings of participants who are present at the program venue but not enrolled in the program. Parents/guardians are advised that any siblings who accompany a participant but are not themselves enrolled in the program remain the sole responsibility of the parents/guardians.
9.2 Safety and Conduct: Siblings who are present at the program venue but not participating must adhere to safety and conduct rules applicable to the program environment. It is the responsibility of the parents/guardians to ensure that these siblings do not disrupt the program or pose a safety risk to themselves, participants, or staff.
9.3 Liability: Kelly Sports will not be liable for any incidents, injuries, or accidents involving siblings who are at the program venue but not enrolled in the program. The safety and behaviour of such individuals are the responsibility of their parents/guardians.
